How do I bring dormant users back?

Segment in the console and send a reward or campaign message to users who have been inactive for a while, with a short link that takes them straight back.

Can marketing messages carry a campaign link?

Yes. Follower rewards and campaign promotions both support short links that open the campaign page or the stream in one tap.

Is bulk sending stable?

A distributed queue handles the concurrency and spreads traffic across routes automatically, so peak hours go out on schedule like any other.

Am I charged for failed messages?

No. Billing follows successful submission to the carrier; failed submissions are not charged and the credit is returned in real time, with submission status fully visible.

Live SMS

Live streaming and social — SMS solutions

Going-live alerts, campaign previews and win-back do not depend on push permissions, and still bring viewers back into the room.

analyse

What gets in the way

Where live platforms struggle on acquisition and retention in a crowded market.

Talk to support

Acquisition costs keep rising

As the market subdivides, the cost of each new viewer keeps going up.

In-app push reaches few

A sizeable share of users have notifications switched off, which leaves push doing very little.

Few ways to win people back

There is no low-cost way to wake a dormant user, and once they leave they rarely return.

Results are hard to measure

With no attribution after a campaign, the next budget is set on guesswork.

SMS SOLUTION

Where live platforms send messages

From acquisition and going-live alerts through to bringing followers back.

Open an account

Targeted acquisition

Scenario 1

Campaign promotion

Scenario 2

Going-live alert

Scenario 3

Follower rewards

Scenario 4

Win-back

Scenario 5

Special event

Scenario 6

Testimonials

Our customers' trust is what keeps us investing

More than 30,000 teams send bulk campaigns through RedsmsBox, among them leaders in their industries.

SMS PRODUCTS

Four routes for four kinds of traffic

Pick a route by content type and target region; one-time passwords, notifications and marketing all share the same console.

China 106 SMS

Domestic standard 106 SMS

Direct routes into China Mobile, Unicom and Telecom for one-time passwords, order notifications and marketing alike, submitted from the console or triggered over the API.

International SMS

International standard SMS

Covering 242 countries and regions from one API, with multilingual content and scheduling in the recipient's time zone.

Regulated categories

Five types of channel SMS

Dedicated routes for credit, crowdfunding, securities, insurance and property messaging, running domestic and international paths in parallel.

SIM-based SMS

The machine room SIM SMS

Sent from physical SIM cards across the 13x-18x ranges of all three carriers, with no template framework constraining the content.

FAQs

About live streaming and social

Automatic triggers, winning users back, and stability.

Yes. Once the API is integrated, followers are alerted the moment a streamer goes live, with nobody on the team pressing anything.

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